PIERRE CATTANI
Customer Success · Onboarding · Restaurant Tech
Available from early February 2027 · Lyon, hybrid or remote
Restaurant manager who designs his own apps with AI. 5 years running high-volume restaurant floors
(up to 1,000 covers a day) and a daily user of POS systems, I designed and deployed my own order-taking app for my
restaurant. I speak the language of restaurant owners and of product teams, and I want to bring this dual
background to a software company serving the restaurant industry.
Skills
Hospitality & customers
P&L management, restaurant openings, hiring and training teams, customer relations, menus and wine.
POS systems used
LightspeedPokkyPi Informatique
Technologies used in my projects
KotlinKotlin MultiplatformJetpack ComposeSupabase / PostgreSQLRoom / SQLDelightAI-assisted data analysisGit / CIVercel
AI & productivity
Building apps with AI (Claude Code), automation, writing documentation and training materials.
Languages
- French: native
- English: fluent
- Italian: bilingual
- Spanish: learning
Education
MSc International Hospitality Management
emlyon business school & Institut Lyfe · 2019 – 2020
Master's in Applied Foreign Languages (English-Italian)
Lyon 3 & Università di Torino (double degree) · 2017 – 2019
Bachelor's in Applied Foreign Languages
Université Jean Moulin Lyon 3 · 2014 – 2017
Experience
App Creator & Publisher (AI-assisted) | Coursly2026 – Present
Lyon · Self-employed
- Designed and published, with Claude Code, a collaborative grocery and fridge management app
(Android, iOS coming soon, Wear OS) with Kotlin Multiplatform.
- Supabase backend: real-time multi-user sync, offline mode, authentication, in-app subscriptions.
- Quality: automated tests, continuous integration, frequent releases.
- Tavola: restaurant reservation software prototype (web app): interactive floor plan, late arrival and no-show handling.
Restaurant Manager | Bouchon Chez PaulSept 2024 – 2026
Lyon
- Full operational management: service, bar, floor, till, guest welcome and team supervision.
- Tech project: designed and deployed an Android table-ordering app
used every day during service: live revenue, covers and average spend, service history, CSV/PDF exports.
- AI-assisted sales analysis from the app's exports: best-selling dishes, lunch vs dinner, impact of 1 or 2 servers on the floor, digestifs per guest, average spend.
↗ Demo on request
Assistant Store Manager | SignorvinoOct 2023 – Sept 2024
Paris
- Service supervision, beverage and cafeteria ordering, Italian wine advice and sales.
- Prepared the Prague and Paris openings, translating materials for a new market.
- Hiring, training and onboarding new team members.
Assistant Manager | Pizzeria Popolare (Big Mamma)May 2023 – Oct 2023
Paris
- Ran very high-volume services (700+ covers a day), wine and non-food ordering.
- Team training and onboarding of new staff.
General Manager | La Traviata · Le TÉMMay 2021 – Apr 2023
Nancy
- Ran two restaurants in succession: management, hiring, scheduling, menu and wine list creation.
- Set up WhatsApp Business to take pizza takeaway orders (La Traviata).
- Event organisation and involvement in culinary projects.